How BridgePoint Freight LLC handles information collected through this website and through our ordinary course of business with customers and carriers.
This Privacy Policy describes how BridgePoint Freight LLC ("BridgePoint," "we," "us," or "our") collects, uses, and discloses information in connection with our website at bridgepoint-freight.com (the "Site") and our freight brokerage services. By using the Site or engaging our services, you consent to the practices described in this Policy.
We collect information you submit directly to us, including when you contact us by email or submit an inquiry form. This may include your name, company, email address, phone number, freight or operational details you choose to share, and any other information you provide.
When you visit the Site, our hosting provider may automatically collect certain information about your device and browsing activity, including IP address, browser type, referring URL, pages viewed, and timestamps. This information is used for security, analytics, and Site performance.
In the course of providing freight brokerage services, we receive information from shippers, carriers, and other counterparties, including company information, contact details, freight details, shipment documentation, insurance certificates, and payment information.
We use the information we collect to:
We do not sell personal information. We share information only as necessary to operate our business or as required by law, including:
We retain information for as long as necessary to provide our services, comply with legal and regulatory obligations (including applicable transportation recordkeeping and federal and state tax requirements), resolve disputes, and enforce our agreements. Records related to specific shipments are generally retained for a minimum of three (3) years.
We maintain administrative, technical, and physical safeguards designed to protect the information we hold. However, no system is perfectly secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any credentials provided to you.
You may contact us at any time to request access to, correction of, or deletion of personal information we hold about you, subject to our legal obligations to retain certain records. You may also opt out of marketing communications by replying to any such communication or contacting us directly.
Depending on your jurisdiction, you may have additional rights under applicable privacy laws. We will respond to verifiable requests in accordance with those laws.
Our Site and services are not directed to children under 16. We do not knowingly collect information from children.
We may update this Privacy Policy from time to time. The "Last Updated" date at the top of this Policy indicates when it was last revised. Material changes will be communicated through the Site or by direct notice where appropriate.
Questions about this Privacy Policy or our information practices can be directed to:
BridgePoint Freight LLC
finance@bridgepoint-freight.com